Course Booking T&Cs

Minding Your Business (MYB) Terms and Conditions:

  • The person completing this form is ‘the client’
  • MYB accepts firm bookings on completion of this booking form
  • By completing and submitting this booking form, the client agrees to the dates, times and cost of the course booked
  • Payment is required in advance of the course date, and the course is not secured until payment has been received. In the case of invoicing a place of work, once a booking form has been completed, you are obligated to transfer the Minding Your Business (MYB) invoice to your administrator/accounts and secure prompt payment. Payments by cheque will be dated at the time of clearing MYB’s account
  • If travel/accommodation costs have been agreed between MYB and the client, MYB will invoice the cost of these after training
  • All invoices are payable without any discount or payment plans of any kind, unless otherwise agreed in writing


  • MYB Reserves the right to cancel or postpone the course at short notice. In the case of MYB cancelling, the client will be offered an alternative date or a full refund. MYB cannot be held liable for any costs the client may incur in arranging travel and/or accommodation in relation to the course, should the course be cancelled or postponed
  • In the event of the client wishing to cancel the booking, they are subject to the following charges plus any costs already incurred by MYB:
    • 100% course fee if the client cancels 0 to 13 calendar days prior to commencement of the course
    • 50% course fee if the client cancels 14 to 29 calendar days prior to commencement of the course
    • Full refund if the client cancels 30 or more calendar day prior to commencement of the course
  • In the case of costs being incurred by MYB and retained at the point of cancellation, MYB will produce copies of any documentation and receipts and make them available to the client
  • Cancellations must be received in writing (including email) and MYB will accept the cancellation based on the date it is received in writing

Minding Your Business is a part of the charity, ESRA Limited (Employment Support & Retraining Agency). All profits from MYB go to ESRA. This enables ESRA to continue working to support clients experiencing mental health difficulties (including stress), to retain or return to employment. Registered charity number: 281004.

CONTACT US at Minding Your Business (MYB)

If you have any questions regarding this booking or would like to talk to us about running further courses, please don’t hesitate to get in touch on 01737 772126 or This email address is being protected from spambots. You need JavaScript enabled to view it..

MHFA CERTIFICATES: Please note that currently a certificate of attendance is being given to delegates. MHFA will email directly, each delegate, about four weeks after the course finishes, with a MHFA Champion certificate. Both certificates are only offered to delegates who complete the course for the full duration.